Privacy Policy
Relové (“Relové,” “we,” “us,” or “our”) is a luxury resale business based in Miami, Florida. We are committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, make a purchase, consign an item, or otherwise interact with us.
Information We Collect
We may collect personal information that you voluntarily provide, including:
- Name, billing and shipping address, email address, and phone number
- Payment and transaction details
- Order and consignment history
- Communications with our customer service team
- Website usage data such as IP address, browser type, and pages visited
How We Use Your Information
We use personal information to:
- Process purchases and consignment transactions
- Provide customer support and respond to inquiries
- Send order updates, service related communications, and marketing messages where permitted
- Improve our website, services, and customer experience
- Comply with legal, tax, and regulatory requirements
Cookies and Analytics
Relové uses cookies and similar technologies to enhance website functionality and analyze site performance. You may manage or disable cookies through your browser settings, though doing so may affect certain site features.
Sharing of Information
Relové does not sell personal information. We may share information with trusted third party service providers, including payment processors, shipping partners, and analytics providers, solely for business and operational purposes. We may also disclose information when required by law or legal process.
Data Security and Retention
We maintain reasonable administrative, technical, and physical safeguards to protect personal information. Personal data is retained only for as long as necessary to fulfill business purposes or comply with legal obligations.
Your Privacy Rights
Residents of certain states, including California, may have rights regarding their personal information under applicable laws such as the California Consumer Privacy Act (CCPA/CPRA). We honor all legally required privacy rights and respond to verified requests in accordance with applicable law.
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on our website and will take effect upon publication.
Contact Us
If you have questions or requests regarding this Privacy Policy or your personal information, please contact us through our official communication channels.